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Essays & notes

Quality, operations, product, leadership and life — each written in its own language. Most pieces in English, Portuguese and Spanish.

AllQualityOperationsProductLeadershipLife
LanguageAllENPTES

3 pieces

The same list of prioritisation criteria, read as bureaucracy when written in a quiet week and as politics when written during the conflictOperationsWrite the prioritisation criteria before the first conflictCriteria agreed in calm look like bureaucracy. Criteria agreed in a crisis look like politics.EN · PT · ESRead →Four indicators side by side — coverage, backlog, bugs and overload — each with the question it has to answerOperationsAn indicator nobody acts on is a report, not an indicatorHomologation coverage, backlog, production bugs, team overload. Four numbers, one question each.EN · PT · ESRead →Two plans of the same length: planned forward, the squeeze surfaces in month four; planned backward from the date, it surfaces in week oneOperationsA regulatory deadline is the one date that does not negotiateEverything else in the plan can move. Build the plan around the thing that cannot.EN · PT · ESRead →

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Operations — Essays & notes — Jessica Guardezi